Support

We’re here to help you get the most out of LearnResponse plugins.

Email us

Send us an email

We reply within 1–2 business days, Monday through Friday.

Account & licenses

Manage your license, download the latest version, or update billing from your customer account. The link is in your purchase confirmation email.

Refunds

Every purchase comes with a 30-day money-back guarantee.

Read our refund policy

Send us a message

Tell us your name, the email you used to purchase, which plugin you’re using (and your LMS — LearnDash, Tutor LMS, LifterLMS or QSM), and a short description of the issue. Screenshots help a lot.

Before you write

  • Make sure you’re on the latest version of the plugin and of WordPress.
  • Check that your license is active under the plugin’s Account page in your WordPress dashboard.
  • Try temporarily switching off other plugins to see if one is conflicting.